Custom Design Order Processing Times

All Custom Designed orders fall into this category.

Order
Placed

small blue arrow to right

Design and Approval of Proof

small blue arrow to right

3 Business Day Normal Processing
-or-
24 Hour Expedited

small blue arrow to right

Custom tickets can be processed in two ways:

For other types of orders placed online please use the links below to find out the processing times.

Custom Tickets with Regular Processing

Order Placed
on Monday

small blue arrow to right

Proof Approved
on Tuesday

small blue arrow to right

3 Day Order Processing Ships
on Friday

small blue arrow to right
  • After an order has been placed, our graphics designers begin work on the ticket.
  • You are guaranteed a proof via email by the end of the next business day.
  • You will review your proof, emailing any changes or corrections, or your final approval to print. We will not begin printing tickets until we have received final approval that the tickets are correct.
  • After the proof has been approved, it takes 3 business days to process tickets.
  • After we have processed your order, we ship it via the method you select.
  • Shipping times vary based on the shipping method selected.

Custom Tickets with Expedited Processing

Please contact our Customer Support Specialists for turn around details regarding an Expedited Custom Ticket Order.

Call us at 888.771.0809 or email us at products@eventgroove.com .

Shipping

We offer the following methods of shipping:

  • UPS Next Day Air *
  • UPS Second Day AM * - Guaranteed for business addresses only!
  • UPS Second Day *
  • UPS Third Day *
  • UPS Ground * - You can calculate the estimated shipping time here.
  • USPS - Custom ticket orders only.

UPS delivers on business days, only. For custom ticket orders, Saturday delivery may be requested via UPS Next Day Air.

The shipping prices listed for the quick tickets are for the continental United States only. Customers from other areas please call us at 888.771.0809 to order.

* Cannot ship orders to PO Boxes.

Other Order Processing Types

For other types of orders placed online please use the links below to find out the processing times.